Published | Administrative, Technology, Organizational Culture, Client Portal, Technical Resources, Client Portal, User Experience, Client Experience, Client Portal, User Experience | Toolkit
A resource to explain client portals to those who might be working with their IT team to develop one.
Published | Administrative, Standardizing Eligibility, Organizational Culture, Organizational Learning | Fact Sheet
What are the key concepts? Federal Poverty Level (FPL) A measure of income updated annually by the Department of Health and Human Services (HHS) based on how much money a household makes each year and how many people live in the household. FPLs vary by household size and geographic…
Published | Administrative, Standardizing Eligibility, Organizational Culture, Organizational Learning | Fact Sheet
Why is Ryan White HIV/AIDS Program (RWHAP) timely eligibility confirmation important? Timely Eligibility Confirmation Timely eligibility confirmation refers to the process of confirming that a previously enrolled RWHAP client is still eligible for RWHAP. For RWHAP recipients and…