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Published | Administrative, Stakeholder Relationship-Building, Organizational Culture, Organizational Learning, Data and IT Systems, Partnerships and Collaboration | Presentation

This resource describes how the LEAP team created persona avatars to represent some of the RWHAP staff who are involved in determining RWHAP eligibility. Personas are data-driven characters representing a key segment of the target audience.Audience Characteristics: Personas…

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Published | Technical Resources, Client Portal, Data and IT Systems, Partnerships and Collaboration | Case Study

Case study to illustrate client portal.

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Published | Technical Resources, Data Sharing, Data and IT Systems, Technology, Partnerships and Collaboration | Other

This is part of the ongoing "Breaking Down Eligibility" section.